Altus Resources

Error Codes

Error Code:	Description
NSF BAL=$00.00:	Insufficient funds, the remaining balance is displayed.
System Unavailable:	The Altus system is currently unavailable for processing.
Invalid Priv:	The clerk or terminal does not have the transaction privilege.
Invalid Clerk:	Clerk ID number is not in the system.
No Line:	Verify phone line is operational and cable is plugged into the proper jack on terminal.
05:	General Denial
	Invalid expiration date
	Max value exceeded
	Company issue limit exceeded
06:	System Error: Call for support.
12:	Invalid Transaction; Call for support
13:	Invalid Amount – The card was issued for more than the maximum or less than the minimum permitted.
14:	Invalid Card Number
	Issuance
	Card already issued
	Not a valid card
	Invalid card length
	Invalid check digit
	Purchase
	Card not found
	Card not active
41:	Card reported as lost
43:	Card reported as stolen
51:	Insufficient Funds
54:	Expired card
62:	A restriction was placed on the card
63:	System Error, Call for Support
76:	Invalid Void Transaction, alloted time period has elapsed
96:	System Error, Call for Support (800-615-1330)